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Once you have successfully placed your order and your payment has been authorised, we will send an information request form in order to begin personalisation of your design(s). We will keep you informed of your order process by email. Once your order has been approved, we will print and despatch within two working day. Delivery is typically within 1-2 working days from dispatch.
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. All deliveries are free and included in the price you pay, unless otherwise stated. We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched from our website must be reported to us.
For deliveries before a UK bank holiday, we recommend that you order in advance. For Christmas deliveries, we recommend that you order by the 15th December. During holiday periods, we will endeavour to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery as the post may be delayed in your area.